Testimonials
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“Prior to attending your Supervising Others course, I was feeling tired, stressed and a bit stagnant, like everything was on hold. I am now feeling positive, ready to make adjustments and empowered to make a difference.”
Steve
“From our first meeting to set the brief, to discussing the outcomes we required and then the delivery of training to our staff throughout New Zealand has been a seamless and positive experience. We have worked with many outside providers and working with Bronwyn has been the easiest. She delivers as promised always on time and within budget.”
Noel Comerford
"From the start, Bronwyn worked hard to understand our strategic plan, business objectives and vision for the future. She also adapted her approach and course content to fit the standards for service we had designed. This was incredibly important to us, as a lot of work had gone into the design of our standards and behaviours, and it was critical that the course launched these into all our customer facing teams. Bronwyn and Russell's facilitation was a great fit for our audience. Our staff connected well with them both as they built great rapport and our people were appreciative of the significant 'homework' they had both done on the jobs our teams do. They both worked tirelessly to research, prepare and facilitate to over 350 staff nationwide. We've had excellent feedback from our teams and people leaders."
Susanne Stevenson
‘I was lucky enough to hear Bronwyn speak at the Wairarapa Business Summit in August. Wow! What a powerful and inspiring speaker. I was in awe of her demonstration of strength and authenticity as she shared her personal story of leadership. To this day, I find myself reflecting on not only the story she told but also how she made me feel when I heard it.’
Josie Askin
"We contracted Bronwyn to run a blended training of 'Outstanding Customer Experiences' for Job Seekers, School Leavers, and employees from local businesses, travelling around our district and delivering consecutive workshops in different locations all in one week. Bronwyn aced it! It was a real pleasure to work with Bronwyn. Her approach is incredibly professional, positive, and pragmatic. She is a skilled facilitator who really cares about participants getting the most out of the training. We were really impressed with how she asked great questions and did her own research to help tailor the training to meet our desired outcomes and the needs of participants. We also really appreciated how she communicated her ideas, needs, and shared expectations to make the trainings run as smoothly as possible. Bronwyn's delivery was also well received. We received great feedback from participants on the interactive nature, and delivery and pace of the day. The many interesting facts, helpful materials, and exercises throughout the training helped participants to gain confidence and practically apply their new skills. Thanks Bronwyn, for helping us make an impact in our community with this training!"
Jessica Black